# Polycracker Social Hub Command Center

Turnkey multi-platform social operations product at **https://social-hub.polycracker.dev**. Marketing showcase: **https://polycracker.dev/wrappers/social-hub**. Operator documentation: **https://social-hub.polycracker.dev/docs**.

## Scope

Single-instance command center for developer marketing and community support: parallel broadcast, human-in-the-loop (HITL) mention triage, isolated client workspaces, and official-API analytics.

## Supported Networks (20+)

Explicitly named platforms: Discord, Reddit, X (Twitter), LinkedIn, Facebook, Instagram, Threads, YouTube, TikTok, Telegram, GitHub, and additional protocols via integration adapters.

## Core Capabilities

### Unified Broadcast

- Master Composer with AI auto-formatting per platform
- Write once, publish in parallel across 20+ networks
- Visual content calendar with drag-and-drop scheduling
- Custom posting windows and timezone scheduling
- UTM link tracking for marketing attribution
- Staging Mode for dry-run testing
- Emergency Master Kill-Switch (pause all outbound posts)

### HITL Inbox & Triage

- Unified feed for mentions, comments, and messages
- AI drafts replies from brand guidelines
- 1-click Approve / Edit / Reject before posting
- High-confidence replies may auto-post; sensitive drafts queue for review
- Crisis Shield & Brand Protection (Premium)
- Operational audit log (who approved/posted each message)

### Workspaces & Isolation

- **Hub Basic:** single workspace
- **Hub Premium:** up to **5 isolated client workspaces**, each with own social logins, calendar, and AI brand voice
- Dedicated Client Reviewer Seat (review-only link, Premium)
- 1-click JSON workspace backup and export
- 100% private dedicated instance; no public AI training on content

### Analytics & Alerts

- 30-day activity heatmaps
- Real engagement metrics from official APIs (hourly X & Reddit on Premium)
- Out-of-band alerts via Slack, Discord, and Email webhooks
- 1-click PDF/CSV client reports

## Pricing

| Plan | Price | AI Credits/mo |
|------|-------|---------------|
| Hub Basic | $49.99/mo | 25,000 |
| Hub Premium | $99.99/mo | 50,000 |

## Authentication

Social accounts connect via **opt-in OAuth integrations** per network (configured in Social Hub operator portal). Credentials encrypted on dedicated instance.

## Legal Entity

Developed and operated by **Parrot Integrated Software Development**, British Columbia, Canada. Contact: parrotsoftwarebc@gmail.com